Check the balance for your account
Open Settings → Billing. Plan shows your subscription and available options; Usage shows credit use and operations; Invoices shows available billing records. Use the amounts and dates shown in your account, since plans and payment availability can change.
Free stays available with 8,000 starter credits once, 4 CV variants and 10 active applications. Starter credits do not refresh monthly. Manual work and reading saved jobs remain available when credits run out. Monthly Plus includes 30,000 credits per month; its monthly allowance expires at the end of that period.
Starter credits and purchased credits carry forward. They are separate from the monthly allowance, so check the expiry date for each balance bucket.
When credits are reserved
Credits pay for AI work and job searches. Before it starts, an operation reserves credits, so your available balance excludes that reservation. When the operation settles, unused reserved credits return and only actual usage is charged.
Manual CV editing, reviewing a proposal and PDF export do not spend AI credits. There is no fixed credit cost per CV: usage depends on the request and the generated result.
Resolve a billing problem
- If a task reports insufficient credits, check the available balance and any operations still in progress.
- If you add credits, the purchase increases your balance; it does not upgrade your plan or change access to CVs, applications or templates.
- Use the available plan or billing portal controls for payments. If payments are unavailable, contact support. For an unexplained charge or reservation, include the date, amount and operation type, never card details or CV content.